Logistics

Order Tracking

MOONSTONE offers different delivery methods to ensure the delivery of your orders to your home, in France or abroad.

To track your order, click on this link and enter your tracking number. Generally, here is the process of our shipping procedures and the associated deadlines. https://www.moon-stone.co.uk/track-your-order/

Order Preparation
We gather all the items in your order and prepare the package so that it can be picked up by our partner carrier. This step usually takes 1 to 3 business days.

Order Shipment
Your order is shipped and you will then receive your tracking number which allows you to track the progress of the delivery. This step usually takes 1 to 5 business days.

Order Delivery
Our provider delivers your package to your home, depending on the shipping method chosen when placing the order. This step usually takes 2 to 5 business days.